First of all, we are very sorry to hear about your experience. Passenger safety is of utmost priority for eCabs and we take such feedback very seriously.
Kindly send an email to firstname.lastname@example.org with your contact number & time and date of booking. This information will enable us to double check with our internal systems to confirm the speed of the vehicle and ensure immediate feedback is provided. Additionally, the incident will be escalated to the relevant department in case of any disciplinary action to be taken according to our internal procedures.