Partner Drivers can register improved ratings when they:
- Are punctual, drive safely and always respect the highway code.
- Ensure that all vehicle doors are securely closed before vehicle is set in motion and that passengers do not board or descend the vehicle unless the vehicle is at a complete standstill.
- Assist passengers with any reasonable needs, to the best of one’s ability.
- Always have spare change for cash paying passengers.
- Ensure that vehicle is always kept clean inside and out.
- Dress appropriately.
- Give clients a courtesy call on the way to pick up.
- Greet passengers and wish them well once they reach their destination.
- Let passengers enjoy an environment which is adjusted to their liking, including heating or cooling, music choice and volume adjusted to reasonable comforts.
- Keep your vehicle smoke free, have the legally required cab safety accessories.
- Give a receipt to your passengers after every ride. Not giving a receipt can often be a reason for lower ratings from the passengers.