With eCabs, clients can make a cash, in-app (credit card/Apple Pay/Google Pay) or on account payments for their rides.
Partner drivers are responsible for collecting cash from clients for cash-paid rides. If, for whatever reason, the rider refuses to pay or pays less, please contact the support team immediately. Please also provide eCabs with the necessary information (booking ID) by sending an email to email@example.com. The necessary actions will be taken.
If the client has paid via pre-paid or in-app, you will be notified on the Driver’s App. Please do not ask the passenger for cash payment.