The eCabs platform operates automatically with one main principal - pick up time.
The platform automatically assigns the ride to the nearest Partner Driver available within the appropriate category. Trips must be accepted within 20 seconds. Should the trip remain unaccepted or be declined, the trip will be automatically re-assigned to another Partner Driver immediately.
NB: if the driver does not action anything within 20 seconds when a booking comes in, the system will automatically log the driver out of the app.