If you have made a pre-booking via the eCabs App, you may cancel your ride by navigating to the ‘My Rides’ section, selecting ‘Upcoming Rides’, and then tapping ‘Cancel Cab’. A confirmation notification will be sent once the cancellation has been successfully processed.
For ASAP bookings, the cancellation option will appear directly on the main map screen, located on the right-hand side.
Please note that cancellation fees may apply in accordance with eCabs’ operational policies.