A full refund will be issued for any booking cancelled prior to a driver being dispatched.
Cancellation fees may apply in the following cases:
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When a driver has already accepted the ride and is en route to the pick-up location.
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When the driver has arrived at the designated pick-up address and the booking is subsequently cancelled.
No-Show Charges:
If the driver arrives at the pick-up location and the passenger does not show up, the booking will be considered a no-show, and the applicable charge will be applied accordingly.