In some cases, customers may invite drivers to participate in fraudulent rides. This includes customers pre-arranging trips, taking a longer route, using unrecognised roads, disabling GPS during a ride, excessive orders with the same customer, device, or payment method, repeat orders where a customer is using a promo code, and abnormal orders such as short or long trips.
eCabs platform works by matching the closest Partner Driver within the relevant category to the customer. No trips should be carried out outside the platform.
If the driver engages in fraudulent activity, a Partner Driver could be suspended or deactivated from the eCabs platform.