Please ensure:
- eCabs driver app notifications are enabled on your phone.
- Your app is updated to the latest version.
- Phone sound is turned ON.
- If your phone is connected to the car Bluetooth or USB cable, the sound may automatically mute or deactivate.
- Battery and data save modes are turned OFF.
- Clear any other apps working in the background.
- Phone is placed close to the car windscreen.
If you are still encountering issues, please send an email to partners@ecabs.com.mt.